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Please read before you visit Southside

Southside is now fully open (with some exceptions) in accordance with government advice.

We want your shopping experience with us to be safe and stress-free, so we have put measures in place to insure this. Please watch the following video before planning your visit to Southside.

Keep your distance and keep smiling

Why are we taking these extra precautions?  



Your safety is our number one priority, so we have rolled out lots of new in-centre signage to help you keep a safe distance from others while shopping. There's also a one-way system in place. Simply enter the centre through the correct door and follow the arrows on the floor. Please also stick to social distancing in the lifts, be thoughtful and give priority lift access to our disabled customers and those with pushchairs.


A clean and safe environment

We have installed hand sanitiser stations, and our in-centre cleaning teams have been working harder than ever to help make Southside a safe place for everybody. Any area that you may come into contact within the centre has been highly disinfected using a fogging system which keeps the area disinfected and protected against contamination for 30 days.


Centre capacity

When we first reopen, we will be monitoring capacity and our stores will have limits on the number of people who can enter. This may result in the need to queue. Store opening hours are also subject to change and we will be updating you on our website, so please check ahead. Some shops may not be open. 


Card payments

Some of our stores may only be accepting card payments; please anticipate this or check with them directly. 


See our Covid-19 Compliance Certificate


Read our Covid-19 FAQs before your visit